New Scheduled Maintenance (22/09/11): Inbound VoIP number migration

BT wholesale are rationalising their IP Exchange equipment and have asked Suretec to migrate onto a new set of SBCs. The migration of inbound VoIP customer numbers should be transparent with no loss of active calls and is due to start and be completed on Thursday 22nd September. After two weeks of testing our own … Continued


DrayTek 2820n routers and VoIP

Just a quick note to all to say if you have any one-way audio issues, SIP or VoIP stability issues with these routers then downgrade to firmware 3.3.3 and all issues disappear. This can be downloaded here. Thanks


Twitter Web Analytics – great for checking who clicked your VoIP related tweets

More info here. We’ll be using this to monitor our tweets about VoIP and SureVoIP. The product provides three key benefits: Understand how much your website content is being shared across the Twitter network See the amount of traffic Twitter sends to your site Measure the effectiveness of your Tweet Button integration


VoIP Communications Specialist in Himalayan Adventure

An Aberdeen-based communications company is celebrating the completion of an unusual contract to supply services to Nepal. Internet Telephony Service Provider SureVoIP is part of the Suretec Group which was established in 2003. The company recently worked with London-based travel firm himalayasnepal.com to create a high-tech link to an office in the Nepalese capital, Kathmandu. … Continued


SureVoIP wins ISO9001:2008 Certification

Aberdeen-based communications company SureVoIP is pleased to announce that it has secured the ISO9001:2008 Quality Assurance certification. The Internet Telephony Service Provider is part of the Suretec Group which was established in 2003.  Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. … Continued


VoIP security – IP-PBX deployment for end users

We’d like to remind existing and potential customers that when deploying their own IP PBX from scratch, namely software like Asterisk, FreeSWITCH, OpenSIPS and others that you should be very strict with regards to VoIP security. With that in mind we would like all customers that fall into the above category to review the ITSPA Best … Continued


Ofcom launch UK’s first interactive map of fixed broadband which is great for VoIP

Ofcom has today launched the UK’s first interactive map of fixed broadband, using actual data provided by communications providers about the UK’s broadband infrastructure. This is excellent for customers wishing to check if their connection will suitable for using Business VoIP services and how many calls they can make over it. The map, available at http://maps.ofcom.org.uk/broadband/, was compiled using … Continued




Did the UK Cloud Alliance contact ITSPA?

Just come across this Cloud Industry Forum rains on UK Cloud Alliance’s parade: Fifteen UK-based technology firms and service providers have come together to launch the UK Cloud Alliance in an attempt to help businesses looking to procure cloud services. However, the move has been heavily criticized by the Cloud Industry Forum. “Apparently a rigorous process was … Continued