SureVoIP Instant Messaging and Presence Beta – Free for all SureVoIP customers

For the past month we’ve been working on adding Instant Messaging to our Products and Services.

I’m excited to say that it’s now in live Beta and included for free with all SureVoIP Products and Services. This furthers goes to confirm your choice in becoming a SureVoIP customer.

You can also expect some more brilliant things to come out over next 6 months including Cloud Contacts. This product allows all of your staff contact details and personal addressbook to be available to you from your desk phone, e-mail software and any software that can talk to our Directory Servers (it uses the LDAP protocol and OpenLDAP software).

Please contact us to receive your SureVoIP Instant Messaging Beta account details. If you are a SureVoIP Hosted VoIP customer then your details are waiting for you.

See the SureVoIP Instant Messaging page for more information and our setup guides.

Encrypted and secure VoIP telephone calls

On the SureVoIP hosted VoIP product (some might say Cloud) you can now have completely secure and encrypted telephone calls.

This means if you are worried about calls between home working staff over the internet, then their calls can be encrypted (this feature comes into its own if you are using Public Wifi in an airport).

For example, using the Bria iPhone edition (tested so far; Yealink, Cisco and Snom desk phones) a secure call would look like:

To enabled this on most phones just tick “SIP TLS” and “Secure media”. We’ll be adding setup guides to help you enable this to our support pages shortly, but in the mean time please contact us if you need help.

New types for UK Telephone numbers incl 0800 and 0845: Silver and Bronze

Hi all,

We’ve just re-classified all our numbers, including our 0800 and 0845 UK telephone numbers, which makes it easier to find the number you like. We now have one-off costs for UK memorable phone numbers of:

  1. Platinum – £500 ex VAT
  2. Gold – £250 ex VAT
  3. Silver – £125 ex VAT
  4. Bronze – £50 ex VAT


If you go to the SureVoIP front page you can pick one there, as well as when checking out on the SureVoIP hardware store. Of course, they are all available via the SureVoIP VoIP API as well.