[Resolved] Inbound call issues

This appeared to be an isolated case between one of our partners, their customers and routing to each others network. There have been no more reports today.

Inbound call issues

Dear all, Some customers have reported inbound calls failing every so often this morning and one-way audio. We are investigating with all suppliers. Once we have an update we will post here. Thanks.

New Scheduled Maintenance (22/09/11): Inbound VoIP number migration

BT wholesale are rationalising their IP Exchange equipment and have asked Suretec to migrate onto a new set of SBCs. The migration of inbound VoIP customer numbers should be transparent with no loss of active calls and is due to start and be completed on Thursday 22nd September. After two weeks of testing our own … Continued

DrayTek 2820n routers and VoIP

Just a quick note to all to say if you have any one-way audio issues, SIP or VoIP stability issues with these routers then downgrade to firmware 3.3.3 and all issues disappear. This can be downloaded here. Thanks

Twitter Web Analytics – great for checking who clicked your VoIP related tweets

More info here. We’ll be using this to monitor our tweets about VoIP and SureVoIP. The product provides three key benefits: Understand how much your website content is being shared across the Twitter network See the amount of traffic Twitter sends to your site Measure the effectiveness of your Tweet Button integration