How To Select The Perfect VoIP Phone

VoIP DeskphoneBuying VoIP hardware for your business telecoms system can be a nerve racking experience.

In fact, it combines two confusing unknowns for most of us – computers, and VoIP. Most consumers find themselves quickly drowning in a sea of acronyms.

From SIP, DDI and PBX, it is very easy to get caught in a world where the IT literate know what’s happening, and the rest of us are lost.

If you have a VoIP system, and a VOIP provider which supplies your phone system, then supplying hardware should be a good test of the service they provide.

The benefits of using a regular, trusted supplier is that any doubts over the providence of hardware is (or should be) removed. You know the hardware is genuine, and you receive the manufacturer’s warranty.

It is the same as making any other purchase. Would you be happier buying a Rolex in a jewellers, or from an ebay shop? The problem is the same – you don’t know where the item has come from, if it will work or even if it is genuine.

The next part of the puzzle is to narrow down your requirements – what exactly do you need your phones to do?

Do you have multiple phone calls to direct and multiple users to keep track of, or do you receive fewer calls, going to one or two users? Do you need to walk about as part of your job role, or are you situated at a desk? All these things will influence your hardware choice.

One of the best features of working with a trusted VoIP Provider is that they should be able to advise in situations like this. Any Provider who you are paying for a service, or in fact any decent Provider who you are discussing a service with, should be able to offer guidance on the best hardware for you based on your requirements.

A really good Provider will even be able to supply your hardware, and preconfigure it with your user settings so it will work as a functioning part of your phone system as soon as it arrives!

As you can see, there are a number of advantages of working with a trustworthy VoIP Provider when sorting out your telecoms hardware.

Have a look at our online store to see the hardware we can supply
Get in touch if you want us to help you select your perfect hardware

The Importance Of Correct Equipment

As the internet becomes increasingly important in all aspects of our lives, so we find ourselves having to think ahead regarding hardware provision. It seems as if no sooner have you caught up than the game has moved on! There is no point now in providing for your requirements today – you need to be thinking further ahead.

This is particularly relevant when running a business. Your connectivity hardware is no longer safe to be left in the hands of free, proprietary equipment. The routers sent out as part of a home-based set up are not appropriate to a business environment. In fact, they could be potentially damaging.

There could be security issues, which aren’t being addressed. The hardware firmware could be lagging behind, leaving it unable to work with other equipment or settings. It might be impossible to alter any of these things. After all, the company aren’t making any money from supplying the equipment. Think of it this way – if you had given someone something for free and they came back to complain, would you be inclined to help?

At SureVoIP┬«, we are understandably focussed on VoIP. The issues experienced regarding a VoIP system range from Router settings blocking traffic altogether, to voice quality being detrimentally affected by hardware configuration which can’t be over-written.

Another problem we frequently encounter is handsets being exposed to the general internet, allowing hackers to exploit this equipment for fraudulent use. This is directly due to the Router being inadequately secure. Consumer-grade equipment is not designed to combat these threats.

This is one of the main differences between business-grade and consumer-grade equipment.

Internal settings can be set by the equipment supplier (eg a broadband provider). It is often the case that these settings are harmful in a business environment, particularly when using a VoIP system.

This is why we supply Draytek Routers from our online store, and advise all customers taking connectivity products from us to invest in a good quality, business-grade router. Drayetk are our first choice, as they are well made and designed with business use in mind.

As a supplier of true business-grade connectivity, we feel that Draytek support our offering well, and work with us to achieve a common goal. It can sometimes feel as is consumer-grade equipment is actively working against you!

In an environment where success or failure now relies on your internet connection, it isn’t an exageration to say that good quality internet Router is a valuable asset which you won’t regret buying, and a bad quality one is something you will regret on a daily basis!

For more info on internet, connectivity hardware, or any related questions, just get in touch. We’ll be happy to help.

Black Friday – Free Number Porting and 10% off all orders

SureVoIP is joining in on a popular one-off yearly event in the UK called Black Friday. This is traditionally a US event, but has proven a success over here.

Therefore, on Friday 27th November 9am – 5.30pm, any number porting orders placed will be free of charge. Also, any new orders for our products and services or hardware will receive 10% off.

Enjoy!