Network migration date for SureVoIP services

Hi all,

After 4 months of testing we are ready to switch customers over to our own network.

This will take place on Friday 28th February at 10pm until midnight. Services will be interrupted and intermittent during this time. If you are a SureVoIP Hosted VoIP customer, then you may need to restart your phones when you come in to the office on Monday, but most should be fine. Over the next week we advise those running on site phone systems or strict firewalls to adjust your firewall if you haven’t already. Please add a new rule to allow traffic into your network from 185.8.92.0/27. For those of you that are not technical please forward this email to your IT department.

SureVoIP Partners have already been advised of these changes. If you have any questions or custom requirements please email support@surevoip.co.uk

You can follow our progress via our Service Status page and SureVoIP Status twitter account from 10pm on Friday 28th February onwards. Please note: the current network will still continue to work for 30 days from the 28th February and we’ll keep an eye on those that have hardcoded any of the current IP addresses.

Thanks,

Gavin.

Free 0330 numbers (as many as you’d like!)

We’re excited to offer any existing or new customer 0330 numbers for free. What are 0330 numbers?

  1. A non-geographic number charged at the same rate as calling 01/02, i.e. location independent as classified by Ofcom
  2. A type of number included in most mobile phone bundles
  3. Gives a UK wide presence when 01/02 isn’t quite right for you or your business.

If you’d like some free 0330 numbers, please choose them from the SureVoIP number search tool and contact us!