Phone Numbers – Do We Still Need Them?

Phone Numbers – Do We Still Need Them? In an era of smart phones, social media and instant messaging apps, is there still a place for the traditional phone number? It sounds like a daft question, but it is actually very relevant to today’s communications. The way people are phoning has changed since the Post … Continued


Changing Needs Of Enterprise Telecoms

The face of the telecoms industry in the UK is changing fast. You would be forgiven for being lost at just what functionality can be offered, the different devices which are available, and the possibilities now available for corporate communications. Larger companies can face some unique challenges when it comes to managing their approach to … Continued


The Impact Of Shifting From A Traditional Retail Model

Few can have failed to notice the impact the internet has had on the traditional retail model. If you had missed it, then your local High street clearly reflects the changes. Declining footfall, rising costs, and more consumer choice have sounded a death knell for many traditional high street shops. They are simply unable to … Continued


VoIP Phones – What To Consider And What Are Your Options

As more and more people are moving to consider VoIP, we decided to discuss another aspect of your telecoms. The phone itself. Some people are used to technology and like to explore hardware, pressing all the buttons and playing with the functions. Others are completely lost, staring at the flashing LED lights like a rabbit … Continued


The Importance Of Correct Equipment

As the internet becomes increasingly important in all aspects of our lives, so we find ourselves having to think ahead regarding hardware provision. It seems as if no sooner have you caught up than the game has moved on! There is no point now in providing for your requirements today – you need to be … Continued


Working Safely In The Big Freeze

We are all seeing the stories of snow covered roads, stranded motorists and people braving snow storms to get to the office. These are all ordinary risks associated with living in the UK, where we get bad weather, freezing winds from the Arctic, and icy cold fronts blowing over from Siberia. Or are they? Is … Continued


Find The Right VoIP Provider For You in Three Easy Steps

Choosing a VoIP Provider requires some thought as to the end result you wish to achieve. Having a clear idea in your mind as to what you actually want from your phone system helps to clarify the choices available from different Providers. We work with many different companies from different stages of the VoIP-knowledge, from … Continued


How To Be in Two Places At The Same Time

Most people in a work environment know the feeling of wishing to be in two places at once.   It's a busy day, the phone is going constantly and you haven't even touched your emails.   Unfortunately, try as we might, we can't quite help you with your work load. However, we can help you … Continued


<a href="/blog/screaming-customers-disputes-and-confused-staff-how-call-recording-can-benefit-you">Screaming Customers, Disputes and Confused Staff – How Call Recording Can Benefit You</a>

VoIP opens more possibilities than using a 'traditional' phone system. One of these possibilities is the ability to record your calls with out the need for any special equipment or phone lines. All users on our Fully Managed service, for instance, can have all calls recorded automatically by our system.   No hardware or specialist … Continued


Never Miss A Message

Traditionally, a person who tried to call you when you were busy left a message on the device they phoned you on. This is the way things have worked up to now, and the way most of us have become used to working.   But – is there a better way?   Using a VoIP … Continued