Help test the SureVoIP app

During the lockdown I’ve been keeping busy by building the new SureVoIP app. I’d like to get as much help as possible from our customers and Partners for testing. Those of you that are connected with me on LinkedIn will have seen the first glimpse two weeks ago and another glimpse of the bigger plan. … Continued


Finalist for “Best VoIP” at the ISPA Awards!

We’re a finalist for the ISPA Best VoIP category! ISPA Chair Andrew Glover, commented: “This year’s shortlisted ISPA Awards finalists demonstrate the high calibre and diversity of ISPs across the UK, who continue to drive growth and innovation across the internet industry. With broadband playing such an important role in keeping people connected during the … Continued


Make Working From Home Work for You

As the UK settles in to a nation-wide lockdown, now is a good time to take stock of your situation. The first fortnight is almost past, and we all have a better idea of what current events mean to us, and how we will personally get through. One thing comes across, we are all determined … Continued


ITSPA Awards 2020 Finalists

ITSPA have announced the Finalists for the 2020 awards, and we’re delighted to be on the list! ITSPA make a great contribution to IP telecoms. We’re up for awards in the following categories: BEST INFRASTRUCTURE BEST ITSP – SMALL ENTERPRISE BEST SOHO ITSP As industry overseer, they issue guidelines, uphold legislation, and assist with complaints. … Continued


Empty SureVoIP Office

Our physical office is now closed as the whole team works from home, just in time for last nights three week lockdown announcement. Business As Usual (almost) For us, it’s almost business as usual. We’ve been adjusting to not being able to discuss things over our desks and leaning more on the different tool sets … Continued


Work From Home With VoIP

A VoIP service has many benefits. It can help if you require a phone system with a rich feature-set, or bespoke functionality. It can help if you wish to reduce costs or increase your capacity to make and receive calls. It can also help if you wish to add a working from home option to … Continued


From Utility to Luxury, and Back to Utility

Many things in our lives which we now see as a utility, started off as a luxury. In the early nineties, for instance, mobile phones were considered a work device. You would only have one if your employer paid for one for you, and you’d only get one if it was absolutely essential. The first … Continued


The Importance Of Giving Back

Every business has to contribute. We all exist within a wider community. It’s an anachronistic viewpoint that a business exists in and of itself, only there to make money for the owners or Directors. In an age where social responsibility is the big talking point amongst larger corporations, all businesses must take an active role … Continued


VoIP and Customer Service

Well we’re past the start of 2020, and getting to grips with the new year. Now is the time when you should be taking stock, analysing your company to see if you are adequately set up for the challenges the year may bring. The challenges change year to year and month to month. Company and … Continued


Brexit And UK Telecoms

There can’t be many people reading this who will be surprised by Brexit. If you have been living under a stone for the last few months, then we have to tell you that the UK is exiting from the EU at 11pm today (31/1/2020). Finally, after months of negotiation and debate the exit terms have … Continued