24/7 emergency customer support and Christmas holidays 2015

The SureVoIP office will be closed for normal business on: Thursday 24th December Friday 25th December Thursday 31st December Friday 1st January Monday 4th January We will re-open on the Tuesday 5th January 2015. If you have an emergency support requirement you can use our 24/7 emergency customer support telephone number 01224 245012. SureVoIP partners can call the on call support engineers directly. Please note: … Continued


Last dates for new orders and changes

Please see the following dates: SureVoIP Number Porting orders will not be processed after Thursday 17th December SureVoIP Network engineering changes will not take place from Friday 18th December until we re-open (on the 5th January) SureVoIP Direct Debit signups will not be processed after Monday 10th December until we re-open SureVoIP Business Broadband orders … Continued


Last dates for new orders and changes

Please see the following dates: SureVoIP Number Porting orders will not be processed after Thursday 18th December SureVoIP Network engineering changes will not take place from Friday 19th December until we re-open (on the 5th January) SureVoIP Direct Debit signups will not be processed after Monday 8th December until we re-open SureVoIP Premier Business Broadband … Continued


New Scheduled Maintenance (Sat 28/09/2013 22:00 – 23:00): SureVoIP Hosted upgrades

We will be upgrading our softswitch and web gui to the latest stable version that powers the SureVoIP Hosted product. This work will be carried out on Saturday 28th September between 22:00 and 23:00. This will affect both internal and external calls from and to the Hosted VoIP platforms. It is expected this interruption will be between 5 and 10 minutes. We will post updates … Continued


SureVoIP closing at 4pm on Thursday 13th December

Just a quick one to say we will be closing at 4pm this Thursday for our staff Christmas meal. We have 24/7 cover, so if you have any emergencies please read and follow: 24/7 emergency customer support and Christmas holidays Thanks, Gavin.



24/7 emergency customer support and Christmas holidays

The Suretec/SureVoIP office will be closed for normal business on Friday 23rd December and re-open on the 5th January 2012. If you have an emergency support requirement you can use our 24/7 emergency customer support telephone number 01224 245012. SureVoIP partners can call the on call support engineers directly. Please note: this is for extreme emergencies regarding loss … Continued