SureVoIP and Microsoft Teams

Dear all, Sorry for being so quiet! We’ve been working hard on adding new things to SureVoIP. It therefore gives me great pleasure to announce that we now have the ability for all SureVoIP Products and Services to be used with Microsoft Teams. What does that mean? Well, you can continue to use your existing … Continued


Get Your Christmas Closing Dates To SureVoIP by 21st December

Dear all, This is a reminder for all of our Fully Managed Hosted VoIP customers that we’ll need your company closed dates, times and any custom messages you’d like played sent into SureVoIP Support by the 21st December. This will allow the team plenty of time to get things set up for you. Here’s a … Continued


Firefox and Chrome Browser Extensions

A long overdue update has been made for our Click-To-Call and SMS (text messaging) Firefox and Chrome Browser Extensions. Grab one now! Here’s a preview: Firefox Browser Extension – https://addons.mozilla.org/en-GB/firefox/addon/surevoip/ Chrome Browser Extension – https://chrome.google.com/webstore/detail/surevoip/jojflbfafjngcipbjimokekpfpapfmcf What’s next? Inbound SMS of course! This work was completed today and is now live in our production API. Replying … Continued


Help test the SureVoIP app

During the lockdown I’ve been keeping busy by building the new SureVoIP app. I’d like to get as much help as possible from our customers and Partners for testing. Those of you that are connected with me on LinkedIn will have seen the first glimpse two weeks ago and another glimpse of the bigger plan. … Continued


Know anyone 6 weeks in that still can’t transfer calls?

Today I had to call a supplier regarding an invoice and surprisingly I was told that they couldn’t transfer my call due to working from home during the lockdown. A telecom supplier! This got me thinking that there must be others like this that are just forwarding calls to their mobile and missing out on … Continued


ITSPA Awards 2020 Finalists

ITSPA have announced the Finalists for the 2020 awards, and we’re delighted to be on the list! ITSPA make a great contribution to IP telecoms. We’re up for awards in the following categories: BEST INFRASTRUCTURE BEST ITSP – SMALL ENTERPRISE BEST SOHO ITSP As industry overseer, they issue guidelines, uphold legislation, and assist with complaints. … Continued


Empty SureVoIP Office

Our physical office is now closed as the whole team works from home, just in time for last nights three week lockdown announcement. Business As Usual (almost) For us, it’s almost business as usual. We’ve been adjusting to not being able to discuss things over our desks and leaning more on the different tool sets … Continued