National Awards Finalists

There are two main national bodies which SureVoIP rates highly, and who’s work influences our decisions and our view of our industry. These are Comms Council and ISPA (the Internet Service Providers’ Association). Comms Council Awards Comms Council (formerly ITSPA) is a national overseeing body governing the VoIP industry in the UK. As an organisation … Continued



SureVoIP and Microsoft Teams

Dear all, Sorry for being so quiet! We’ve been working hard on adding new things to SureVoIP. It therefore gives me great pleasure to announce that we now have the ability for all SureVoIP Products and Services to be used with Microsoft Teams. What does that mean? Well, you can continue to use your existing … Continued


SureVoIP Portal Update: 2FA and Team Management

Dear all, You can now enable Two Factor Authentication at Settings -> Security and add additional users with different permissions at Settings -> Team Enabling 2FA protects your login with more than just a password and is a highly recommended security feature. Adding new users allows you to create a “Billing” user that can only … Continued


2021 and the SureVoIP app

Hi all, I thought I’d do the popular “look back” post, but we all know how the year has gone so I’ll just say I hope you have a fantastic break as far as possible. I personally am really looking forward to some time off next week. Oh go on then, I might as well … Continued


Last date for SureVoIP Number Porting

Dear all, If you’re looking to move any phone numbers to SureVoIP, then the last date to submit these to us is by the 21st December. The SureVoIP Porting Desk will be closed from 22nd December and will re-open 5th January 2021. This will allow the porting team plenty of time to get your orders … Continued


Get Your Christmas Closing Dates To SureVoIP by 21st December

Dear all, This is a reminder for all of our Fully Managed Hosted VoIP customers that we’ll need your company closed dates, times and any custom messages you’d like played sent into SureVoIP Support by the 21st December. This will allow the team plenty of time to get things set up for you. Here’s a … Continued


SureVoIP Christmas Closing Times

Much as we love VoIP, even we need a break from time to time! The SureVoIP office will be closed: Thursday 24th December 2020 Friday 25th December 2020 Monday 28th December 2020 Thursday 31st December 2020 Friday 1st January 2021 Monday 4th January 2021 The SureVoIP office will be open: Tuesday 29th December 2020 Wednesday … Continued


Firefox and Chrome Browser Extensions

A long overdue update has been made for our Click-To-Call and SMS (text messaging) Firefox and Chrome Browser Extensions. Grab one now! Here’s a preview: Firefox Browser Extension – https://addons.mozilla.org/en-GB/firefox/addon/surevoip/ Chrome Browser Extension – https://chrome.google.com/webstore/detail/surevoip/jojflbfafjngcipbjimokekpfpapfmcf What’s next? Inbound SMS of course! This work was completed today and is now live in our production API. Replying … Continued


Help test the SureVoIP app

During the lockdown I’ve been keeping busy by building the new SureVoIP app. I’d like to get as much help as possible from our customers and Partners for testing. Those of you that are connected with me on LinkedIn will have seen the first glimpse two weeks ago and another glimpse of the bigger plan. … Continued