Technology – The Unsung Hero During the Pandemic

As we move cautiously into a post-pandemic world, reviewing the past events is only natural. It may be hard to see at first, but there are many positive points floating around in the gloom of the last couple of years. Neighbourhoods started to pull together in a way they hadn’t before, the general public adjusted … Continued


Hybrid Working – Do You Have A Choice?

If you look up ‘Hybrid’ you’ll get quite a few definitions. It generally means a mixture of two different things. But it has come to mean a way of organising a workforce. ‘Hybrid’ working has become increasingly common, in fact almost prevalent. A quick search for the term comes back with 6.6 billion results, more … Continued


Know anyone 6 weeks in that still can’t transfer calls?

Today I had to call a supplier regarding an invoice and surprisingly I was told that they couldn’t transfer my call due to working from home during the lockdown. A telecom supplier! This got me thinking that there must be others like this that are just forwarding calls to their mobile and missing out on … Continued


New 119 NHS COVID-19 Number

Ofcom has issued a request for the telephone number 119 to be made live as an integral part of the NHS’s COVID-19 response programme. The number will be a key part of the NHS’s effort to keep the country safe and handle the threat from Coronavirus. The 119 number is now live on our network … Continued


SureVoIP Meet – Free video conferences

To help home workers during the COVID-19 crisis, we’ve made a branded version of the fantastic open source project Jitsi Meet live. We’ve simply called it SureVoIP Meet. It’s free for video calls and includes screen sharing and chat. You can sit on it all day and password protect your conference call too. Later in … Continued


Empty SureVoIP Office

Our physical office is now closed as the whole team works from home, just in time for last nights three week lockdown announcement. Business As Usual (almost) For us, it’s almost business as usual. We’ve been adjusting to not being able to discuss things over our desks and leaning more on the different tool sets … Continued