VoIP Communications Specialist in Himalayan Adventure

An Aberdeen-based communications company is celebrating the completion of an unusual contract to supply services to Nepal.

Internet Telephony Service Provider SureVoIP is part of the Suretec Group which was established in 2003. The company recently worked with London-based travel firm himalayasnepal.com to create a high-tech link to an office in the Nepalese capital, Kathmandu.

Using the state-of-the-art fully managed SureVoIP hosted VoIP communication system, Gavin Henry and the team at SureVoIP have been able to link VoIP (Voice over Internet Protocol) phones and a camera in the Kathmandu branch to an office in London, giving himalaysnepal.com a 24-hour presence which allows visitors in Kathmandu to chat live on a one-to-one basis with a member of staff in London.

Commenting on the Nepal project, SureVoIP managing director Gavin Henry said:

“This latest project underlines the increasing importance of internet telephone services for any company dealing in more than one country, not least due to the flexibility it affords and the fact that VoIP can be used anywhere there is an internet connection.

“It also signifies further growth for our company which has also recently worked in locations as diverse as the Netherlands, Malta, Mauritius, Canada and the Maldives.”

himalayasnepal.com managing director Raja Giri added:

“It’s not just a cost-effective method, but really allows distance to be completely removed so it’s as if our other office is next door.”

SureVoIP is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom. For further information visit www.surevoip.co.uk or call (01224) 900123.

Notes to Editors

SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group. Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom. For further information visit www.surevoip.co.uk or call (01224) 900123.

SureVoIP wins ISO9001:2008 Certification

Aberdeen-based communications company SureVoIP is pleased to announce that it has secured the ISO9001:2008 Quality Assurance certification.

The Internet Telephony Service Provider is part of the Suretec Group which was established in 2003.  Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles.

In order to achieve the newly-awarded certification, SureVoIP’s business systems have undergone a rigorous external audit process and benchmarking.

Commenting on the certification, SureVoIP managing director Gavin Henry said:

“Our consistent growth is due to, and will remain attributable to, a firm commitment to quality, positive management and effective service provision in relation to Suretec and SureVoIP, confirmed by our achievement to be awarded ISO 9001:2008 in August 2011.”

SureVoIP is regulated by OfCom, is a member of the Internet Telephony Service Providers Association (ITSPA) and was a finalist in that organisation’s 2011 awards.  The company is also the holder of an ITSPA Quality Mark accreditation.  For further information visit www.surevoip.co.uk or call (01224) 900123.

Notes to Editors

SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group.  Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles.  The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom.  For further information visit www.surevoip.co.uk or call (01224) 900123.

VoIP security – IP-PBX deployment for end users

We’d like to remind existing and potential customers that when deploying their own IP PBX from scratch, namely software like Asterisk, FreeSWITCH, OpenSIPS and others that you should be very strict with regards to VoIP security.

With that in mind we would like all customers that fall into the above category to review the ITSPA Best Practice guide on VoIP security – IP-PBX deployment for end users

ITSPA takes the safety of its customers seriously. Telephony systems using VoIP bring many benefits

in cost and flexibility, but in common with many of today’s advanced technologies, there are also

threats. In 2010, ITSPA formed a security committee to discuss best practice and create advice for

its own members and for customers of IP telephony systems. We distilled some of the best

practical advice from service providers, security experts and vendors and used it to create this

document.

ITSPA has its own Quality Mark that recognises ITSPA members that aspire to be the best in their field. Part of qualifying for this Quality Mark is the adherence to best practices, and this includes the area of VoIP security. When you choose a service provider with the ITSPA Quality Mark, you are choosing a partner that has a deep understanding of VoIP issues, and a commitment to delivering services of the highest quality and safety. SureVoIP have the ITSPA Quality Mark