Changing Needs Of Enterprise Telecoms

The face of the telecoms industry in the UK is changing fast. You would be forgiven for being lost at just what functionality can be offered, the different devices which are available, and the possibilities now available for corporate communications. Larger companies can face some unique challenges when it comes to managing their approach to … Continued


CLI Changes

  Those of you watching the telecoms news lately can’t have failed to have missed the announcements regarding CLI (Caller Line Identification) guidance from Ofcom. Ofcom is the overseeing regulatory body for the telecoms industry in the UK, and is involved with all aspects of legislation or guidance for those operating in the sector. The … Continued


The Benefits Of A Status Page

There is nothing quite like transparency. When working with your suppliers, do you receive full notification as to what they are up to and why? When they have issues, do they try and cover it up or are they open and transparent? This is particularly relevant when dealing with internet connectivity or telecoms. Websites and … Continued


Three Ways To Make BYOD Work For You

Is BYOD a real thing? If so, what is it? We have been reading more and more articles which mention BYOD (Bring Your Own Device). So we thought now would be a good time to examine this topic in more detail. What is it, what does it all mean, and what difference will it make … Continued


The Impact Of Shifting From A Traditional Retail Model

Few can have failed to notice the impact the internet has had on the traditional retail model. If you had missed it, then your local High street clearly reflects the changes. Declining footfall, rising costs, and more consumer choice have sounded a death knell for many traditional high street shops. They are simply unable to … Continued


How To Select The Perfect VoIP Phone

Buying VoIP hardware for your business telecoms system can be a nerve racking experience. In fact, it combines two confusing unknowns for most of us – computers, and VoIP. Most consumers find themselves quickly drowning in a sea of acronyms. From SIP, DDI and PBX, it is very easy to get caught in a world … Continued



VoIP Phones – What To Consider And What Are Your Options

As more and more people are moving to consider VoIP, we decided to discuss another aspect of your telecoms. The phone itself. Some people are used to technology and like to explore hardware, pressing all the buttons and playing with the functions. Others are completely lost, staring at the flashing LED lights like a rabbit … Continued


Our History As Told To The FreeSWITCH Team

Join us as we talk to Michael Mavroudis as part of the ClueCon weekly broadcast. See the whole broadcast at https://youtu.be/uIs9n23BMdo on the YouTube FreeSWITCH channel. Our Founder and MD, Gavin Henry, starts his informative talk with a run-down of SureVoIP’s history, and gives the background to our story. Some the most salient points come … Continued


The Importance Of Correct Equipment

As the internet becomes increasingly important in all aspects of our lives, so we find ourselves having to think ahead regarding hardware provision. It seems as if no sooner have you caught up than the game has moved on! There is no point now in providing for your requirements today – you need to be … Continued