VoIP – Should I Be Worried…?

So – you’re a Department Manager, and you’re boss has just tasked you with transferring the whole company over to using VoIP. Should you be worried, and if so, about what? Firstly, moving to VoIP is a positive move for your company, so don’t worry too much. It comes with a number of advantages, such … Continued


VoIP: A How To Guide

Is it a noun? Is it a verb? Do you have to VoIP? Do you order one VoIP please? As the changed workplace we find ourselves settles into a normality, the way we communicate has changed dramatically. Once the preserve of self-conscious family conversations over a social media platform at Christmas, internet-based phone calls have … Continued


TelcoSwitch Receives Private Equity Investment

You will surely all be aware by now that SureVoIP was acquired by TelcoSwitch in 2021. TelcoSwitch is a leading provider of unified communications and compliance solutions, and lists in both the Sunday Times Tech Track 100 and FT 1000 Europe’s Fastest Growing Companies. The partnership between our two companies has strengthened over the last … Continued


Technology – The Unsung Hero During the Pandemic

As we move cautiously into a post-pandemic world, reviewing the past events is only natural. It may be hard to see at first, but there are many positive points floating around in the gloom of the last couple of years. Neighbourhoods started to pull together in a way they hadn’t before, the general public adjusted … Continued


A Full Communications Picture

With people preparing for the switch off of the traditional BT phone network, and making provision for working from home having become a pressing need for most companies over the last couple of years, VoIP is becoming a preferred choice for business communications. There is another reason to start searching out a Provider, if you … Continued


4 Potential VoIP Pitfalls and How to Avoid Them

VoIP is lauded as a fantastic solution to the problem of companies communicating. Rightly so – it allows for flexibility and high quality communications for any company. But are there any downsides? What in particular should you be watching for when looking at VoIP for your company? The next paragraph will give a brief run … Continued


Call Recording – Who, What, When, Where, Why

In this article we’ll take a look at Call Recording on a VoIP system. What actually is it, who needs it and why, and where it will be of most use. WHAT IS IT? Call Recording, to put it simply, is having all your incoming and outgoing phone calls recorded. On a VoIP system, this … Continued


How to Choose and Work with a Softphone

In the post-pandemic world of hybrid offices and remote working the term ‘softphone’ has become far more common than it used to be. They’ve been around for a while, but if the term is new to you, then now might be a good time to find out more. So What is a Softphone? A softphone … Continued


How to Project Manage Moving to VoIP

Moving your phone system over to VoIP is a major company project. It should be treated the same way as moving your main office, or introducing any new company-wide system. There area number of ways you can manage the transition, and make life easier. Project managing is key, as is planning, research, and doing some … Continued


TelcoSwitch acquires SureVoIP to enhance SME presence and network capabilities

TelcoSwitch completes third acquisition of 2021, which will also enrich company’s offering to the SOHO/SME market TelcoSwitch, a leading software provider of unified communications and compliance solutions, has announced the acquisition of Scottish-based IP telephony provider and network operator SureVoIP. The deal will add new infrastructure to enhance TelcoSwitch’s status as an enterprise network carrier, … Continued