Easter Holidays at SureVoIP

We’re taking a break over the Easter long weekend. The SureVoIP office will be closed: Friday 7th April 2023 Monday 10th April 2023. Over this time our sales, support and billing teams will not be able to assist with any queries. If you require urgent technical support when we’re closed, please see: https://www.surevoip.co.uk/help-support


A Full Communications Picture

With people preparing for the switch off of the traditional BT phone network, and making provision for working from home having become a pressing need for most companies over the last couple of years, VoIP is becoming a preferred choice for business communications. There is another reason to start searching out a Provider, if you … Continued


4 Potential VoIP Pitfalls and How to Avoid Them

VoIP is lauded as a fantastic solution to the problem of companies communicating. Rightly so – it allows for flexibility and high quality communications for any company. But are there any downsides? What in particular should you be watching for when looking at VoIP for your company? The next paragraph will give a brief run … Continued



SureVoIP Portal Update: 2FA and Team Management

Dear all, You can now enable Two Factor Authentication at Settings -> Security and add additional users with different permissions at Settings -> Team Enabling 2FA protects your login with more than just a password and is a highly recommended security feature. Adding new users allows you to create a “Billing” user that can only … Continued


Firefox and Chrome Browser Extensions

A long overdue update has been made for our Click-To-Call and SMS (text messaging) Firefox and Chrome Browser Extensions. Grab one now! Here’s a preview: Firefox Browser Extension – https://addons.mozilla.org/en-GB/firefox/addon/surevoip/ Chrome Browser Extension – https://chrome.google.com/webstore/detail/surevoip/jojflbfafjngcipbjimokekpfpapfmcf What’s next? Inbound SMS of course! This work was completed today and is now live in our production API. Replying … Continued


Know anyone 6 weeks in that still can’t transfer calls?

Today I had to call a supplier regarding an invoice and surprisingly I was told that they couldn’t transfer my call due to working from home during the lockdown. A telecom supplier! This got me thinking that there must be others like this that are just forwarding calls to their mobile and missing out on … Continued