5 Times a Phone Call Changed the World

There have been many landmarks in the history of communication. The first smudged record of ourselves left daubed on cave walls indicates a desire to pass on some message to others. Likewise, the first writings, and the first printed text. Technology opened the way for other, faster communications. The telegram, radio transmissions, even signalling lamps … Continued


Make The BT Big Switch Off Work For You

In just two years, BT will be ‘switching off’ the standard phone network in the UK. Two years will go by quickly. It doesn’t seem long ago we were discussing vaccine options, what order ‘hands, face & space’ went in, and the Suez canal being blocked by the Ever Given container ship. But that was … Continued


Coping with Communicating Post-Pandemic

From our attitudes to hygiene, to personal space, the global pandemic changed everything. Social gatherings took on a slightly worrying turn, and were replaced by social media. Shaking hands was replaced by elbow bumps. Face to face by virtual meetings. We were all one sneeze away from being socially ostracised. British culture has pulled up … Continued


VoIP – Should I Be Worried…?

So – you’re a Department Manager, and you’re boss has just tasked you with transferring the whole company over to using VoIP. Should you be worried, and if so, about what? Firstly, moving to VoIP is a positive move for your company, so don’t worry too much. It comes with a number of advantages, such … Continued


VoIP: A How To Guide

Is it a noun? Is it a verb? Do you have to VoIP? Do you order one VoIP please? As the changed workplace we find ourselves settles into a normality, the way we communicate has changed dramatically. Once the preserve of self-conscious family conversations over a social media platform at Christmas, internet-based phone calls have … Continued


Technology – The Unsung Hero During the Pandemic

As we move cautiously into a post-pandemic world, reviewing the past events is only natural. It may be hard to see at first, but there are many positive points floating around in the gloom of the last couple of years. Neighbourhoods started to pull together in a way they hadn’t before, the general public adjusted … Continued


A Full Communications Picture

With people preparing for the switch off of the traditional BT phone network, and making provision for working from home having become a pressing need for most companies over the last couple of years, VoIP is becoming a preferred choice for business communications. There is another reason to start searching out a Provider, if you … Continued


4 Potential VoIP Pitfalls and How to Avoid Them

VoIP is lauded as a fantastic solution to the problem of companies communicating. Rightly so – it allows for flexibility and high quality communications for any company. But are there any downsides? What in particular should you be watching for when looking at VoIP for your company? The next paragraph will give a brief run … Continued


Call Recording – Who, What, When, Where, Why

In this article we’ll take a look at Call Recording on a VoIP system. What actually is it, who needs it and why, and where it will be of most use. WHAT IS IT? Call Recording, to put it simply, is having all your incoming and outgoing phone calls recorded. On a VoIP system, this … Continued


How to Choose and Work with a Softphone

In the post-pandemic world of hybrid offices and remote working the term ‘softphone’ has become far more common than it used to be. They’ve been around for a while, but if the term is new to you, then now might be a good time to find out more. So What is a Softphone? A softphone … Continued