Getting To Know The Phone On Your Desk

It’s fair to say that we are all experiencing very changed days. Many, if not most of us, are now working from home, away from the office environment we’ve become used to. Rather than having our desks, phones and computers as we normally have, monitors are now sitting on stacks of books and desk phones … Continued


ITSPA Awards 2020 Finalists

ITSPA have announced the Finalists for the 2020 awards, and we’re delighted to be on the list! ITSPA make a great contribution to IP telecoms. We’re up for awards in the following categories: BEST INFRASTRUCTURE BEST ITSP – SMALL ENTERPRISE BEST SOHO ITSP As industry overseer, they issue guidelines, uphold legislation, and assist with complaints. … Continued


Empty SureVoIP Office

Our physical office is now closed as the whole team works from home, just in time for last nights three week lockdown announcement. Business As Usual (almost) For us, it’s almost business as usual. We’ve been adjusting to not being able to discuss things over our desks and leaning more on the different tool sets … Continued


The Importance Of Giving Back

Every business has to contribute. We all exist within a wider community. It’s an anachronistic viewpoint that a business exists in and of itself, only there to make money for the owners or Directors. In an age where social responsibility is the big talking point amongst larger corporations, all businesses must take an active role … Continued


Communications Across Multiple Devices

You may have read about “Cross Channel” or “Cross Device” Communications. Many Telecoms and IT companies are making some noise about this. But what is it? How will you benefit? Will it make your life easier, or is it just more jargon floating around trying to get your attention? Well, you’ll be pleased to know … Continued


The Benefits of Regulations

A lot of the time, regulations get a very bad press. We moan about paperwork. We panic at the mention of audits. Sweat breaks out on foreheads when we are faced with our paperwork being scrutinised. Even the mention of a tax audit has been known to reduce a company accountant to tears. But sometimes … Continued


Phone Numbers – Do We Still Need Them?

Phone Numbers – Do We Still Need Them? In an era of smart phones, social media and instant messaging apps, is there still a place for the traditional phone number? It sounds like a daft question, but it is actually very relevant to today’s communications. The way people are phoning has changed since the Post … Continued


Changing Needs Of Enterprise Telecoms

The face of the telecoms industry in the UK is changing fast. You would be forgiven for being lost at just what functionality can be offered, the different devices which are available, and the possibilities now available for corporate communications. Larger companies can face some unique challenges when it comes to managing their approach to … Continued


The Benefits Of A Status Page

There is nothing quite like transparency. When working with your suppliers, do you receive full notification as to what they are up to and why? When they have issues, do they try and cover it up or are they open and transparent? This is particularly relevant when dealing with internet connectivity or telecoms. Websites and … Continued


Three Ways To Make BYOD Work For You

Is BYOD a real thing? If so, what is it? We have been reading more and more articles which mention BYOD (Bring Your Own Device). So we thought now would be a good time to examine this topic in more detail. What is it, what does it all mean, and what difference will it make … Continued