Make Working From Home Work for You

As the UK settles in to a nation-wide lockdown, now is a good time to take stock of your situation. The first fortnight is almost past, and we all have a better idea of what current events mean to us, and how we will personally get through. One thing comes across, we are all determined … Continued


Getting To Know The Phone On Your Desk

It’s fair to say that we are all experiencing very changed days. Many, if not most of us, are now working from home, away from the office environment we’ve become used to. Rather than having our desks, phones and computers as we normally have, monitors are now sitting on stacks of books and desk phones … Continued


Work From Home With VoIP

A VoIP service has many benefits. It can help if you require a phone system with a rich feature-set, or bespoke functionality. It can help if you wish to reduce costs or increase your capacity to make and receive calls. It can also help if you wish to add a working from home option to … Continued


VoIP and Customer Service

Well we’re past the start of 2020, and getting to grips with the new year. Now is the time when you should be taking stock, analysing your company to see if you are adequately set up for the challenges the year may bring. The challenges change year to year and month to month. Company and … Continued


Turning to Hosted Telecoms for 2020

Why? There a number of reasons: 1) BT has officially announced the deadline for the switch off of the traditional ‘copper wire’ phone system. By 2025 all phone calls in the UK will be delivered via VoIP 2) A VoIP service gives increased functionality and decreased costs. Advanced routing requirements, call recording, IVR menus, and … Continued


Providing the Right Tools

If you are an employer, then you have an obligation to ensure that you take employee requirements seriously. Health & Safety, risk and hazard control, drinking water. The list of things to keep on top of varies according to work environment, and can be daunting. Anything which relates to employee safety must be treated as … Continued


The Problem With Mobile Phones In Unified Communications

Mobile Phones – Cultural Impact Our mobile phones have become an integrated part of how we live. Just take a passing glance at any group of teenagers to confirm this. Heads bowed with faces lit up by the small screen, eyes fixed downwards, thumbs tapping out messages to friends. Even if they are standing a … Continued


On The Road

Life as a company representative is never easy. Constant travelling. Hotel stays. Hotel breakfasts. Cold toast and over-priced cornflakes. If you have become overly familiar with any of the above then you are probably also familiar with the problems of staying in contact. After all, you are not travelling for fun. You are working to … Continued


Changing Needs Of Enterprise Telecoms

The face of the telecoms industry in the UK is changing fast. You would be forgiven for being lost at just what functionality can be offered, the different devices which are available, and the possibilities now available for corporate communications. Larger companies can face some unique challenges when it comes to managing their approach to … Continued


Three Ways To Make BYOD Work For You

Is BYOD a real thing? If so, what is it? We have been reading more and more articles which mention BYOD (Bring Your Own Device). So we thought now would be a good time to examine this topic in more detail. What is it, what does it all mean, and what difference will it make … Continued