Coping with Communicating Post-Pandemic

From our attitudes to hygiene, to personal space, the global pandemic changed everything. Social gatherings took on a slightly worrying turn, and were replaced by social media. Shaking hands was replaced by elbow bumps. Face to face by virtual meetings. We were all one sneeze away from being socially ostracised. British culture has pulled up … Continued


VoIP: A How To Guide

Is it a noun? Is it a verb? Do you have to VoIP? Do you order one VoIP please? As the changed workplace we find ourselves settles into a normality, the way we communicate has changed dramatically. Once the preserve of self-conscious family conversations over a social media platform at Christmas, internet-based phone calls have … Continued


Technology – The Unsung Hero During the Pandemic

As we move cautiously into a post-pandemic world, reviewing the past events is only natural. It may be hard to see at first, but there are many positive points floating around in the gloom of the last couple of years. Neighbourhoods started to pull together in a way they hadn’t before, the general public adjusted … Continued


How to Choose and Work with a Softphone

In the post-pandemic world of hybrid offices and remote working the term ‘softphone’ has become far more common than it used to be. They’ve been around for a while, but if the term is new to you, then now might be a good time to find out more. So What is a Softphone? A softphone … Continued


Hybrid Working – Do You Have A Choice?

If you look up ‘Hybrid’ you’ll get quite a few definitions. It generally means a mixture of two different things. But it has come to mean a way of organising a workforce. ‘Hybrid’ working has become increasingly common, in fact almost prevalent. A quick search for the term comes back with 6.6 billion results, more … Continued



More Contact, More Contactable

Social pressures sometimes hit us like a wave, and then recede. Like fashions, slogans or celebrity marriages, they drift away from our collective conscious like the tide receding. But sometimes, these things hit like a tsunami, and are here to stay. Some things hit us with such force they become permanent fixtures in our society. … Continued


Make Working From Home Work for You

As the UK settles in to a nation-wide lockdown, now is a good time to take stock of your situation. The first fortnight is almost past, and we all have a better idea of what current events mean to us, and how we will personally get through. One thing comes across, we are all determined … Continued


Getting To Know The Phone On Your Desk

It’s fair to say that we are all experiencing very changed days. Many, if not most of us, are now working from home, away from the office environment we’ve become used to. Rather than having our desks, phones and computers as we normally have, monitors are now sitting on stacks of books and desk phones … Continued


Work From Home With VoIP

A VoIP service has many benefits. It can help if you require a phone system with a rich feature-set, or bespoke functionality. It can help if you wish to reduce costs or increase your capacity to make and receive calls. It can also help if you wish to add a working from home option to … Continued