How To Avoid Downtime When Changing Providers

The prospect of changing VoIP Providers holds a deep fear for many users. It is a legitimate fear, not an irrational phobia or fit of hysterical anxiety. We could call this fear ‘Number Phobia’.   Anyone who has considered a change of VoIP Provider can suffer from it. Bouts can come on suddenly, and disappear, … Continued


The Top Three Concerns People Have Over Moving to VoIP

Many people are considering the move to VoIP, but as with any unknown there can be some concerns. As a VoIP Provider dealing with the business end of the market, we recognise that not all our customers or potential customers will have the same level of knowledge or passion for the subject as ourselves. After … Continued


Porting Trade Secrets

Anyone who has dealt with their office telecoms will probably have heard the phrase “Number Porting”.   However, unless you are a professional in the field, you may not know much about it.     This brief guide will give you some pointers.   However, if you are in the middle of a number transfer … Continued


How To Move Office And Take Your Phones With You (The Easy Way)

Moving office is a stressful time. You have decorators to arrange, furniture to move, files to transfer, and all while keeping your customers happy. VoIP users have the flexibility to take their telecoms set up wherever they go. As long as they have an internet connection, all the phones will just unplug from the old … Continued


Is your telecoms provider holding your number hostage?

Have you ever wanted to change telecoms provider but been unable to because they have your number hostage? Anyone with an existing number will be rightly worried about losing a number their customers have known for years. ‘Number Porting’ is the phrase you need to remember. Under Ofcom regulations, all telecom providers must allow you … Continued


Black Friday – Free Number Porting and 10% off all orders

SureVoIP is joining in on a popular one-off yearly event in the UK called Black Friday. This is traditionally a US event, but has proven a success over here. Therefore, on Friday 27th November 9am – 5.30pm, any number porting orders placed will be free of charge. Also, any new orders for our products and … Continued