SureVoIP Browser Plugin and new Add Ons page

Dear all,

We have created a new Add On page to list add ons that use the SureVoIP API.

BETA – The first official addon from SureVoIP is the SureVoIP Browser Plugin which works on:

  • Google Chrome
  • Microsoft Internet Explorer
  • Apple Safari
  • Mozilla Firefox

 

It allows you to “Click to Call” any number on the page and send SMS messages.

You can find it on the Google Chrome App store under SureVoIP Browser Plugin or directly download using the links below.

SureVoIP Browser Plugin download for:

 

For those of you that are developers, the source code for the plugin is available via the SureVoIP-Browser-Plugin GitHub repository so you can learn how to create your own plugins using the SureVoIP API. This is developed using the Crossrider framework.

Thanks!

Aberdeen TechMeetup: SureVoIP API

Hi all,

I will be doing a talk about the SureVoIP API on Thursday 20th March at Aberdeen TechMeetup:

Aberdeen TechMeetup: SureVoIP API

14th Mar 2013 by bruce

Gavin Henry@ghenry

Gavin will take you through the lifecycle of the SureVoIP API including:

* Why it was needed; internal use, partners and customers

* The technologies chosen

* Parts outsourced and released under an Open Source license

* Current uses and “Apps”

* Future

Thanks,

Gavin.

SureVoIP and the SureVoIP VoIP API finalists for the 2013 ITSPA Awards

Just a quick one to say that we made it! We are finalists for two ITSPA awards!

We entered the SureVoIP Telecoms Cloud VoIP API in to the “Most Innovative VoIP Product/Service” category and SureVoIP for the “Best Business ITSP (Small Enterprise)”. See the 2013 ITSPA Awards for more info.

Thanks to everyone for supporting us and being our customers!

We’ve doubled our VoIP capacity again due to growth in 2012 and our 2013 plans

Hi all,

Hope you’re having a great year too? With 2012 almost coming to an end it’s time to just summarise where we are and what’s been happening in our world of VoIP.

We’ve now doubled our VoIP capacity with BT wholesale again to meet upcoming business in 2013. What else? Here’s a quick list as I know you’re very busy:

  • We have secured funding from the Scottish Business Gateway for a new business plan and sales and marketing work. This is paving the way for us to develop our own ISP related to VoIP in 2013. It is also helping with a new marketing video, website revamp, better purchase experience so your products are instantly live and a new customer and partner portal (plus other things)
  • We’ve joined RIPE – those techies of you will know this is the first step to running your own Broadband and other connectivity products
  • We’ve entered the ITSPA Awards again have high hopes we’ll win it
  • Our iPhone app is getting shown to us this month which is being developed in partnership with RGU
  • We’re closed for Christmas (I hope you are too)
  • We’re launching a brand new conferencing and web meeting product (more this month but it is a real game changer)
  • We’re moving office so we can accommodate more staff
  • We’re working hard on the most requested feature which is call packages
  • The SureVoIP API developer portal will be ready after the new year
  • SureVoIP partners are using the API in some cool ways

We’ve a couple of press releases out before the year end so keep an eye out. How has your year been?

Thanks,

Gavin.

P.S. Have you seen our SureVoIP 5 star reviews?

What customers and partners are doing with the SureVoIP VoIP API

Did you know we have at least 6 companies doing really clever things right now using the SureVoIP Cloud VoIP API?

Uses include:

  1. Telephone call generation for click to call via a customers website
  2. We send out VoIP handset status events (actually SIP Presence events from our hosted VoIP platform exposed via JSON) which one company uses to update a webpage to show call centre agents availability
  3. CRM integration for call popups and call records using a well known CRM platform.  This uses our core push events called WebHooks which sends call progress status when someone calls a SureVoIP inbound number (ringing, answered, onhold,  hangup)
  4. Customer portal and .NET wrapper (which will be made open source on our github repo)
  5. SMS notifications in a well known hotel chain
  6. SMS alerts to contact the on call I.T. support via an internal portal

 

All cool stuff and exactly the kind of thing we like to see! Once we have released the new SureVoIP Developer portal you can see all these (once we get permission) with code examples, in the App gallery.

So why are they using SureVoIP? We have an amazing developer API that is fast, connected directly into the core UK telephone network (unlike other non-communication providers that just bolt one on to an existing provider) and access to it comes with every SureVoIP Product and Service.

We are working hard adding and completing more features, exposing more of our hosted VoIP features and improving the API documentation, as well as working with a local University to develop our first mobile App (Apple iOS6 then Android).

Thanks.

SureVoIP VoIP Infographics

We have made live our new infographics which cover how VoIP works when using SureVoIP for customers, and how the SureVoIP Partner programs and SureVoIP VoIP API work. Enjoy!

Feedback?

Thanks,

Gavin.

SureVoIP API major components open sourced

Hi all,

Today we are making various pieces of software on our GitHub account Open Source. This includes an OAuth 2 framework for the Catalyst Perl MVC framework and all the components used to make our WebHooks for push based event notifications. Here’s the full list:

 

In most of the README’s you’ll see:

SPONSORSHIP

This module exists due to the wonderful people at Suretec Systems Ltd.

<http://www.suretecsystems.com/> who sponsored it’s development for its

VoIP division called SureVoIP <http://www.surevoip.co.uk/> for use with

the SureVoIP API

<http://www.surevoip.co.uk/support/wiki/api_documentation>

This shows our commitment, as always, to giving back to the open source community.

Lastly, here’s an overview of what you can do with the SureVoIP API:

  • have your accounting software download all your invoices
  • list all your companies calls
  • send text messages and faxes
  • manage all your telephone numbers
  • provide a customer portal on your own site (white label)
  • integrate with other applications that you use
  • create your own customers using your partner account
  • order new telephone numbers
  • get out of credit alerts via the push based event notification framework
  • use OAuth 2.0 for allowing 3rd party Apps access to your account
  • be 100% self-sufficient
  • create telephone calls (good for click-to-call)
  • much more….

 

We’re in the process of creating the Developer sign up pages on our site so that you can register an app and we’ll also have an App gallery to list your wonderful creations! Demo and live apps are coming.

Thanks,

Gavin.

SureVoIP Launches Innovative API

Aberdeen-based communications company SureVoIP has just launched an innovative API (application programming interface) which will provide an even better service for customers and partners and allow 100% self-service and interaction with the SureVoIP suite of products and services.

To ensure communications with other products and services, the company has just launched what is believed to be UK VoIP’s first publicly available and documented Application Programming Interface (API) beta of this kind.

Commenting on the move, SureVoIP managing director Gavin Henry said: “It is vital for us to remain at the forefront of technology and it is anticipated that this API will further enhance our ability to provide the broadest possible spectrum to all customers and partners, existing or potential.

“The SureVoIP API can be used to send SMS messages, faxes, generate telephone calls, manage accounts and telephone numbers, subscribe to event notifications and use a feature called OAuth 2.0 which allows third parties to create Apps like those for Twitter and Facebook.

“Various partnerships have been put in place to maximise adoption and many of our existing customers are already incorporating this API into their Mobile App strategy. Because of this, SureVoIP has also started development work on its own mobile app for customers and partners as well as a long list of exciting new ways to make a telephone call.”

SureVoIP is regulated by Ofcom, is a member of the Internet Telephony Service Providers Association (ITSPA) and is a finalist in that organisation’s 2012 awards. The company is also the holder of an ITSPA Quality Mark accreditation. For further information visit www.surevoip.co.uk or call 01224 900123 or email sales@surevoip.co.uk

Notes to Editors

SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group. Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom. For further information visit www.surevoip.co.uk or call 01224 900123.

We’ve doubled our inbound VoIP capacity

Business has been amazing here and 2012 is going to be fantastic. We’ve got some big PR coming out soon and some other technical announcements (API, mobile Apps). Our store is also being worked on to help streamline the signup process with better pricing on hardware too.

Anyway, we’ve now doubled our VoIP capacity with BT wholesale to meet this new and upcoming business and brought on a new location with them. Currently inbound and outbound calls go through BT wholesale in Reading and our other 3 carriers at different locations. We’ve now added Manchester to this which means we have another site for resilience. That’s London, Reading, Manchester and Edinburgh.

This change will go live at 08:00 this Thursday (19th Jan) and will not result in any downtime. If you have any concerns or questions before or after this goes live please contact me personally.

Thanks,

Gavin.

P.S. Have you seen our SureVoIP 5 star reviews?