Your Answer To Coping With Customer Phone Calls – Leave The Office And Head To The Park

Have you ever wanted to leave your desk behind and head off? Where doesn't matter – the park, the pub, on top of a mountain.

 

The solution to needing freedom but still keeping your business running could be a softphone.

 

A softphone uses your smartphone as an Internet connected device. Using your smartphone like this allows you to utilise a business VoIP service.

Your smartphone is not working as a phone connected to the mobile network, but rather as a way to connect to the Internet.

 

A VoIP service delivers your calls over the Internet, rather than using a phone line or mobile signal.

 

Join the two together and you gain much more flexibility than being tied to a desk with a standard phone. Using a VoIP service you can appear as if you are in the office. You will use your standard phone number, and you can even display this number when calling your customers. You can transfer calls to colleagues, and callers will hear your Music on Hold music.

 

So you can walk away from your desk, and head off wherever the fancy takes you.

 

Your smartphone, running a softphone, can serve as your 'mini' office. You can use any features which form part of your business VoIP service. As long as you are connected to the Internet via Wi-Fi or 3G/4G, your calls will be delivered as if you were in the office. Any other functions and features, such as an Auto-attendant (Menu system), will work in exactly the same way. Your calls will reach you using exactly the same routing, and offering exactly the same functions, as you have come to expect.

 

More and more business users are coming to rely on VoIP for their communications. Offering increased functionality with decreased cost, it is becoming a sought-after alternative to traditional telecoms. Using this with a smartphone gives you a portable business-grade telecoms solutions which can fit in your pocket.

 

And remember – psychologists say that the colour green is calming and reduces stress, so working from the park may just be the best idea you ever had!

 

If you wish to know more about Hosted VoIP, softphones or anything related to business telecoms, just ask!

 

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