SureVoIP Christmas Closing Times – 2021

Christmas is about relaxing with your feet up, and putting the business phone on ‘Do Not Disturb’! The SureVoIP Team will be taking a Christmas break on the 24th, 27th, 28th and 31st of December, and on the 3rd and 4th of January. The SureVoIP office will be closed: Friday 24th December 2021 Monday 27th … Continued


Last Dates for Number Porting – 2021

If you intend Porting a number over to our services, then please bear in mind that our Porting Desk will be closed from Friday the 17th of December 2021, until Wednesday the 5th of January 2022. We will not be processing any new Number Ports between these dates. Any Ports that are ‘in-flight’ during this … Continued


The Three Things Any Business Phone System Needs

So – you’ve set up your business bank accounts. You’ve talked to your mentors and business coaches. You have your branding planned out, and your business cards are at the printers. However, there are a few other things you need to add in to make your recipe for a new business stand out from the … Continued


3 Common Myths Around VoIP

VoIP has made a lot of news in the past while, a lot of it caused by BT announcing preparations for switching us all over to it in a few years. It seems that everyone has an opinion on VoIP. Some are for, some against. The postman has an opinion. So does the guy down … Continued


Switching Off Or Switching On?

You may have heard that BT is planning a big change for us all. The announcement that all traditional phone lines are going to be turned off in 2025 may panic some. But this article is here to tell you why it’s a good thing. Up until a few years ago, we used to think … Continued


Hybrid Working – Do You Have A Choice?

If you look up ‘Hybrid’ you’ll get quite a few definitions. It generally means a mixture of two different things. But it has come to mean a way of organising a workforce. ‘Hybrid’ working has become increasingly common, in fact almost prevalent. A quick search for the term comes back with 6.6 billion results, more … Continued



Calling All Call Centres

Amongst the chatter, the tapping of keys on keyboards, and the muted conversations muffled by headsets, you can probably hear a Manager quietly sobbing, if you listen hard enough. The problems of running Call Centres, or anywhere tasked with making contact with customers over the phone, are diverse. How do you control a team working … Continued


More Contact, More Contactable

Social pressures sometimes hit us like a wave, and then recede. Like fashions, slogans or celebrity marriages, they drift away from our collective conscious like the tide receding. But sometimes, these things hit like a tsunami, and are here to stay. Some things hit us with such force they become permanent fixtures in our society. … Continued


SureVoIP and Microsoft Teams

Dear all, Sorry for being so quiet! We’ve been working hard on adding new things to SureVoIP. It therefore gives me great pleasure to announce that we now have the ability for all SureVoIP Products and Services to be used with Microsoft Teams. What does that mean? Well, you can continue to use your existing … Continued