SureVoIP wins ISO9001:2008 Certification

Aberdeen-based communications company SureVoIP is pleased to announce that it has secured the ISO9001:2008 Quality Assurance certification.

The Internet Telephony Service Provider is part of the Suretec Group which was established in 2003.  Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles.

In order to achieve the newly-awarded certification, SureVoIP’s business systems have undergone a rigorous external audit process and benchmarking.

Commenting on the certification, SureVoIP managing director Gavin Henry said:

“Our consistent growth is due to, and will remain attributable to, a firm commitment to quality, positive management and effective service provision in relation to Suretec and SureVoIP, confirmed by our achievement to be awarded ISO 9001:2008 in August 2011.”

SureVoIP is regulated by OfCom, is a member of the Internet Telephony Service Providers Association (ITSPA) and was a finalist in that organisation’s 2011 awards.  The company is also the holder of an ITSPA Quality Mark accreditation.  For further information visit www.surevoip.co.uk or call (01224) 900123.

Notes to Editors

SureVoIP is a leading Internet Telephone Service Provider and is part of the Suretec Group.  Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles.  The company is a member of the Internet Telephony Service Providers Association (ITSPA) and is regulated by Ofcom.  For further information visit www.surevoip.co.uk or call (01224) 900123.

SureVoIP become Best Business ITSP (SME) Finalist in The ITSPA 2011 Awards

Just a quick note to say that ITSPA have announced the finalists for the 2011 ITSPA Awards, sponsored by Magrathea. The award winners will be announced at a reception in the BT Tower on Monday 7th March 2011 in London.

SureVoIP are 1 of 6 up for the Best Business ITSP (SME):

Entanet

Gradwell

Inet Telecoms Ltd (Voipfone)

SureVoIP (Suretec Systems)

Teleware

Timico

sponsored by:

I’ll announce the result at the dinner on the 7th March at BT Tower in London when I hear.

Wish us luck!

Live Chat feature now enabled

After some great suggestions over on the Business Forum we’ve added Live Help chat to our main website.

We’re using Olark with the Olark Drupal plugin and it’s extremely handy. We don’t need any desktop applications to run it either.

If you have any sales or technical support questions about our VoIP products and services for business and can’t be bothered to call or email, reach for our Live Chat!

Thanks,

Gavin.

VoIP providers in the UK vs Skype

Recently we were contacted and asked:

Why is your system/service better than skype?

SureVoIP and Skype® are aimed at totally different markets and each have their own strengths and weaknesses. SureVoIP differs because:

SureVoIP is a business VoIP service and it provides high quality and reliable VoIP connections with contracts and telephone support, not just email support.

Here is a quote from the very bottom of the Skype features page:

No emergency calls with Skype

Skype is not a replacement for your telephone and can’t be used for emergency calling

All the best VoIP providers in the UK are members of ITSPA.