Tag: Support

24/7 emergency customer support and Christmas holidays 2015

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The SureVoIP office will be closed for normal business on: Thursday 24th December Friday 25th December Thursday 31st December Friday 1st January Monday 4th January We will re-open on the Tuesday 5th January 2015. If you have an emergency support requirement you can use our 24/7 emergency customer support telephone number 01224 245012. SureVoIP partners can call the on call support engineers directly. Please note: … Continued

Weekly Maintenance

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Everything Thursday evening between 22:00 and 23:00 we may perform minor changes to our network and services due to ongoing improvements, bug fixes, capacity changes and anything minor that will not cause an outage. If an outage is expected we will provide at least 7 days notice unless an urgent issue needs to be addressed … Continued