Smartphones versus landlines: Who’s winning, why, and how you can benefit

The traditional phone landline is engaged in a battle with the smartphone, and the landline seems to be losing.

The vast majority of people these days have a smartphone. It’s not that uncommon these for someone not have a landline at all. The smartphone provides them with all the telecoms they need, whether at home or elsewhere.

The smartphone is ubiquitous, handy, and essential for a lot of people. In fact, it has gone beyond essential for a lot of people. The phenomenon of smartphone addiction is actually becoming recognised by some medical professionals.

So – the situation we have is the smartphone in a seemingly unstoppable march, stealthily taking over global telecoms supply, while the landline apparently slinks into retreat.

There is a way to make this global trend work to your advantage.

With VoIP, you can use your smartphone is more ways than ever before. Softphone apps are now available to download and use, and this changes how your smartphone can function. It is no longer just a mobile phone, it has been transformed into a VoIP-enabled mobile office!

The app for the smartphone (also called a ‘softphone’) is software, downloaded onto your smartphone. It works in tandem with a VoIP service, allowing you to carry all the extra features and functions in your pocket.

Once downloaded, it allows you to make and receive calls, transfer calls, and serves as your office phone system.

You can call customers showing your advertised company number, you will be included in any ring groups that have been set up, and you can even have music for callers to listen to if they are on hold!*

In short, all the features you have on your office VoIP service will transfer into the smartphone in your pocket.

Because a VoIP system is not tied to any particular location, you can transfer it to anywhere you have a stable internet connection. While using a smartphone, it is using 3G or 4G to connect to the internet.

Working from home becomes as easy as plugging your deskphone into a different internet connection. Just unplug it from the office connection, take the phone home, and plug in to your home connection. As long as the phone is connected to the internet it will work.

Not only will your phone work, the whole of your office phone set up will work. You can transfer calls to a colleague, or pick up a colleague’s phone if they don’t answer.

You can call out displaying your advertised company number, rather than your personal mobile.

You can give your company’s virtual receptionist or a pre-recorded greeting message.

The range of features available is limited only by the features you have on your business VoIP service.

So in the battle between landlines and smartphones, the smartphones have scored another win. The landline loses on the grounds of flexibility and available feature-set. The smartphone now adds the softphone app to its arsenal, and takes the fight directly into the business arena.

See more about the Bria softphone app
See more on our Hosted VoIP services
See more details on our Fully Managed Hosted VoIP

*The features available on your softphone app will be dependent on the VoIP system serving your main phone system

Your Answer To Coping With Customer Phone Calls – Leave The Office And Head To The Park

Have you ever wanted to leave your desk behind and head off? Where doesn't matter – the park, the pub, on top of a mountain.

 

The solution to needing freedom but still keeping your business running could be a softphone.

 

A softphone uses your smartphone as an Internet connected device. Using your smartphone like this allows you to utilise a business VoIP service.

Your smartphone is not working as a phone connected to the mobile network, but rather as a way to connect to the Internet.

 

A VoIP service delivers your calls over the Internet, rather than using a phone line or mobile signal.

 

Join the two together and you gain much more flexibility than being tied to a desk with a standard phone. Using a VoIP service you can appear as if you are in the office. You will use your standard phone number, and you can even display this number when calling your customers. You can transfer calls to colleagues, and callers will hear your Music on Hold music.

 

So you can walk away from your desk, and head off wherever the fancy takes you.

 

Your smartphone, running a softphone, can serve as your 'mini' office. You can use any features which form part of your business VoIP service. As long as you are connected to the Internet via Wi-Fi or 3G/4G, your calls will be delivered as if you were in the office. Any other functions and features, such as an Auto-attendant (Menu system), will work in exactly the same way. Your calls will reach you using exactly the same routing, and offering exactly the same functions, as you have come to expect.

 

More and more business users are coming to rely on VoIP for their communications. Offering increased functionality with decreased cost, it is becoming a sought-after alternative to traditional telecoms. Using this with a smartphone gives you a portable business-grade telecoms solutions which can fit in your pocket.

 

And remember – psychologists say that the colour green is calming and reduces stress, so working from the park may just be the best idea you ever had!

 

If you wish to know more about Hosted VoIP, softphones or anything related to business telecoms, just ask!

 

See more on the SureVoIP smartphone softphone

See more on Hosted VoIP for business

See other articles on VoIP