New Scheduled Maintenance (22/09/11): Inbound VoIP number migration

BT wholesale are rationalising their IP Exchange equipment and have asked Suretec to migrate onto a new set of SBCs. The migration of inbound VoIP customer numbers should be transparent with no loss of active calls and is due to start and be completed on Thursday 22nd September. After two weeks of testing our own … Continued


DrayTek 2820n routers and VoIP

Just a quick note to all to say if you have any one-way audio issues, SIP or VoIP stability issues with these routers then downgrade to firmware 3.3.3 and all issues disappear. This can be downloaded here. Thanks


VoIP security – IP-PBX deployment for end users

We’d like to remind existing and potential customers that when deploying their own IP PBX from scratch, namely software like Asterisk, FreeSWITCH, OpenSIPS and others that you should be very strict with regards to VoIP security. With that in mind we would like all customers that fall into the above category to review the ITSPA Best … Continued


<a href="/blog/2011/03/15/certified-sip-trunk-provider-for-aastra-avaya-nec-panasonic-and-3cx">Certified SIP Trunk provider for Aastra, Avaya, NEC, Panasonic and 3CX</a>

Just a quick note to say we have been certified by NEC and 3CX and will be complete with Aastra, Avaya, and Panasonic phone system manufacturers plus more in the next few months with the help of some of our partners. We’ll then add a new section under our Help & Support menu for easy reference. What … Continued


Ofcom confirms mobile termination rates for next four years

What does this mean to SureVoIP customers? It should hopefully mean that the mobile operators act fast and reduce their pricing for wholesale customers, i.e. customers like us which means the prices you pay to call mobiles will reduce.     Ofcom today announced a reduction in mobile termination rates – the wholesale charges that mobile operators … Continued



VoIP providers in the UK vs Skype

Recently we were contacted and asked: Why is your system/service better than skype? SureVoIP and Skype® are aimed at totally different markets and each have their own strengths and weaknesses. SureVoIP differs because: You can call us and have a contract Telephone AND email support 24/7 emergency number 999 and Directory Enquiries access Landline replacement business … Continued