Well we’re past the start of 2020, and getting to grips with the new year. Now is the time when you should be taking stock, analysing your company to see if you are adequately set up for the challenges the year may bring. The challenges change year to year and month to month. Company and … Continued
Why? There a number of reasons: 1) BT has officially announced the deadline for the switch off of the traditional ‘copper wire’ phone system. By 2025 all phone calls in the UK will be delivered via VoIP 2) A VoIP service gives increased functionality and decreased costs. Advanced routing requirements, call recording, IVR menus, and … Continued
If you are an employer, then you have an obligation to ensure that you take employee requirements seriously. Health & Safety, risk and hazard control, drinking water. The list of things to keep on top of varies according to work environment, and can be daunting. Anything which relates to employee safety must be treated as … Continued
Mobile Phones – Cultural Impact Our mobile phones have become an integrated part of how we live. Just take a passing glance at any group of teenagers to confirm this. Heads bowed with faces lit up by the small screen, eyes fixed downwards, thumbs tapping out messages to friends. Even if they are standing a … Continued
Life as a company representative is never easy. Constant travelling. Hotel stays. Hotel breakfasts. Cold toast and over-priced cornflakes. If you have become overly familiar with any of the above then you are probably also familiar with the problems of staying in contact. After all, you are not travelling for fun. You are working to … Continued
The face of the telecoms industry in the UK is changing fast. You would be forgiven for being lost at just what functionality can be offered, the different devices which are available, and the possibilities now available for corporate communications. Larger companies can face some unique challenges when it comes to managing their approach to … Continued
Is BYOD a real thing? If so, what is it? We have been reading more and more articles which mention BYOD (Bring Your Own Device). So we thought now would be a good time to examine this topic in more detail. What is it, what does it all mean, and what difference will it make … Continued
We are all seeing the stories of snow covered roads, stranded motorists and people braving snow storms to get to the office. These are all ordinary risks associated with living in the UK, where we get bad weather, freezing winds from the Arctic, and icy cold fronts blowing over from Siberia. Or are they? Is … Continued
As Providers of VoIP, we manage communications for many different styles of office set-up. One of the most challenging set-ups to tackle and manage, is one for a larger company operating from many disparate locations. There are a few challenges with such a set-up, including keeping everyone in the team connected, and ensuring calls coming … Continued
Traditionally, a person who tried to call you when you were busy left a message on the device they phoned you on. This is the way things have worked up to now, and the way most of us have become used to working. But – is there a better way? Using a VoIP … Continued