Come visit SureVoIP at Granite Expo 2011 to learn about VoIP

We would like to invite you to come and join us on Stand 23 at the Granite PR Expo at the Treetops Hotel in Aberdeen on Thursday this week. We will be launching our online store on the day and will have a variety of VoIP IP phones on display. If you have any questions … Continued


[Resolved] Inbound call issues

This appeared to be an isolated case between one of our partners, their customers and routing to each others network. There have been no more reports today.


Inbound call issues

Dear all, Some customers have reported inbound calls failing every so often this morning and one-way audio. We are investigating with all suppliers. Once we have an update we will post here. Thanks.



New Scheduled Maintenance (22/09/11): Inbound VoIP number migration

BT wholesale are rationalising their IP Exchange equipment and have asked Suretec to migrate onto a new set of SBCs. The migration of inbound VoIP customer numbers should be transparent with no loss of active calls and is due to start and be completed on Thursday 22nd September. After two weeks of testing our own … Continued


DrayTek 2820n routers and VoIP

Just a quick note to all to say if you have any one-way audio issues, SIP or VoIP stability issues with these routers then downgrade to firmware 3.3.3 and all issues disappear. This can be downloaded here. Thanks


VoIP Communications Specialist in Himalayan Adventure

An Aberdeen-based communications company is celebrating the completion of an unusual contract to supply services to Nepal. Internet Telephony Service Provider SureVoIP is part of the Suretec Group which was established in 2003. The company recently worked with London-based travel firm himalayasnepal.com to create a high-tech link to an office in the Nepalese capital, Kathmandu. … Continued