SureVoIP VoIP Infographics

We have made live our new infographics which cover how VoIP works when using SureVoIP for customers, and how the SureVoIP Partner programs and SureVoIP VoIP API work. Enjoy! Feedback? Thanks, Gavin.



We now have our own 0845 Numbers!

Just a quick update. When we applied for our Ofcom number allocations last year prior to going live, there were no 0845 numbers left. Well, last Thursday I saw that a range had become free and we applied for 10,000 numbers and were awarded them by Ofcom last Friday! We now have 0845 235 0000 … Continued


Come visit SureVoIP at Granite Expo 2011 to learn about VoIP

We would like to invite you to come and join us on Stand 23 at the Granite PR Expo at the Treetops Hotel in Aberdeen on Thursday this week. We will be launching our online store on the day and will have a variety of VoIP IP phones on display. If you have any questions … Continued


DrayTek 2820n routers and VoIP

Just a quick note to all to say if you have any one-way audio issues, SIP or VoIP stability issues with these routers then downgrade to firmware 3.3.3 and all issues disappear. This can be downloaded here. Thanks



Ofcom confirms mobile termination rates for next four years

What does this mean to SureVoIP customers? It should hopefully mean that the mobile operators act fast and reduce their pricing for wholesale customers, i.e. customers like us which means the prices you pay to call mobiles will reduce.     Ofcom today announced a reduction in mobile termination rates – the wholesale charges that mobile operators … Continued



Live Chat feature now enabled

After some great suggestions over on the Business Forum we’ve added Live Help chat to our main website. We’re using Olark with the Olark Drupal plugin and it’s extremely handy. We don’t need any desktop applications to run it either. If you have any sales or technical support questions about our VoIP products and services … Continued


VoIP providers in the UK vs Skype

Recently we were contacted and asked: Why is your system/service better than skype? SureVoIP and Skype® are aimed at totally different markets and each have their own strengths and weaknesses. SureVoIP differs because: You can call us and have a contract Telephone AND email support 24/7 emergency number 999 and Directory Enquiries access Landline replacement business … Continued