New Scheduled Maintenance (22/09/11): Inbound VoIP number migration

BT wholesale are rationalising their IP Exchange equipment and have asked Suretec to migrate onto a new set of SBCs. The migration of inbound VoIP customer numbers should be transparent with no loss of active calls and is due to start and be completed on Thursday 22nd September. After two weeks of testing our own … Continued


VoIP Communications Specialist in Himalayan Adventure

An Aberdeen-based communications company is celebrating the completion of an unusual contract to supply services to Nepal. Internet Telephony Service Provider SureVoIP is part of the Suretec Group which was established in 2003. The company recently worked with London-based travel firm himalayasnepal.com to create a high-tech link to an office in the Nepalese capital, Kathmandu. … Continued


VoIP security – IP-PBX deployment for end users

We’d like to remind existing and potential customers that when deploying their own IP PBX from scratch, namely software like Asterisk, FreeSWITCH, OpenSIPS and others that you should be very strict with regards to VoIP security. With that in mind we would like all customers that fall into the above category to review the ITSPA Best … Continued


Ofcom launch UK’s first interactive map of fixed broadband which is great for VoIP

Ofcom has today launched the UK’s first interactive map of fixed broadband, using actual data provided by communications providers about the UK’s broadband infrastructure. This is excellent for customers wishing to check if their connection will suitable for using Business VoIP services and how many calls they can make over it. The map, available at http://maps.ofcom.org.uk/broadband/, was compiled using … Continued


ITSPA Summer Forum

We will be at the ITSPA Summer Forum on the 30th June at the Cisco London offices taking part in discussions which focus on: CPE Developments (including a Cisco presentation) A regulatory update from Preiskel & Co VoIP security A market analysis, halfway into 2011   We will provide feedback, pics and updates via the … Continued


Ofcom confirms mobile termination rates for next four years

What does this mean to SureVoIP customers? It should hopefully mean that the mobile operators act fast and reduce their pricing for wholesale customers, i.e. customers like us which means the prices you pay to call mobiles will reduce.     Ofcom today announced a reduction in mobile termination rates – the wholesale charges that mobile operators … Continued


VoIP providers in the UK vs Skype

Recently we were contacted and asked: Why is your system/service better than skype? SureVoIP and Skype® are aimed at totally different markets and each have their own strengths and weaknesses. SureVoIP differs because: You can call us and have a contract Telephone AND email support 24/7 emergency number 999 and Directory Enquiries access Landline replacement business … Continued