DrayTek 2820n routers and VoIP

Just a quick note to all to say if you have any one-way audio issues, SIP or VoIP stability issues with these routers then downgrade to firmware 3.3.3 and all issues disappear. This can be downloaded here. Thanks


VoIP Communications Specialist in Himalayan Adventure

An Aberdeen-based communications company is celebrating the completion of an unusual contract to supply services to Nepal. Internet Telephony Service Provider SureVoIP is part of the Suretec Group which was established in 2003. The company recently worked with London-based travel firm himalayasnepal.com to create a high-tech link to an office in the Nepalese capital, Kathmandu. … Continued


SureVoIP wins ISO9001:2008 Certification

Aberdeen-based communications company SureVoIP is pleased to announce that it has secured the ISO9001:2008 Quality Assurance certification. The Internet Telephony Service Provider is part of the Suretec Group which was established in 2003.  Based at Bridge of Don, Aberdeen the company has worked in locations as diverse as Canada, Nepal, the Netherlands and the Seychelles. … Continued


VoIP security – IP-PBX deployment for end users

We’d like to remind existing and potential customers that when deploying their own IP PBX from scratch, namely software like Asterisk, FreeSWITCH, OpenSIPS and others that you should be very strict with regards to VoIP security. With that in mind we would like all customers that fall into the above category to review the ITSPA Best … Continued


Ofcom launch UK’s first interactive map of fixed broadband which is great for VoIP

Ofcom has today launched the UK’s first interactive map of fixed broadband, using actual data provided by communications providers about the UK’s broadband infrastructure. This is excellent for customers wishing to check if their connection will suitable for using Business VoIP services and how many calls they can make over it. The map, available at http://maps.ofcom.org.uk/broadband/, was compiled using … Continued


Did the UK Cloud Alliance contact ITSPA?

Just come across this Cloud Industry Forum rains on UK Cloud Alliance’s parade: Fifteen UK-based technology firms and service providers have come together to launch the UK Cloud Alliance in an attempt to help businesses looking to procure cloud services. However, the move has been heavily criticized by the Cloud Industry Forum. “Apparently a rigorous process was … Continued


<a href="/blog/2011/06/28/today-ive-forgotten-my-mobile-what-are-my-options-using-surevoip">Today I’ve forgotten my mobile, what are my options using SureVoIP?</a>

Hi all, Gavin here (owner of SureVoIP). Today I’ve made the classic mistake of leaving home with out my mobile (I use an Android smartphone). I feel totally naked! What are my options then? Turn around and get it, but be late for a meeting with our PR company Buy a new Pay As You … Continued


ITSPA Summer Forum

We will be at the ITSPA Summer Forum on the 30th June at the Cisco London offices taking part in discussions which focus on: CPE Developments (including a Cisco presentation) A regulatory update from Preiskel & Co VoIP security A market analysis, halfway into 2011   We will provide feedback, pics and updates via the … Continued


Ofcom confirms mobile termination rates for next four years

What does this mean to SureVoIP customers? It should hopefully mean that the mobile operators act fast and reduce their pricing for wholesale customers, i.e. customers like us which means the prices you pay to call mobiles will reduce.     Ofcom today announced a reduction in mobile termination rates – the wholesale charges that mobile operators … Continued