Dear all, You can now enable Two Factor Authentication at Settings -> Security and add additional users with different permissions at Settings -> Team Enabling 2FA protects your login with more than just a password and is a highly recommended security feature. Adding new users allows you to create a “Billing” user that can only … Continued
Hi all, I thought I’d do the popular “look back” post, but we all know how the year has gone so I’ll just say I hope you have a fantastic break as far as possible. I personally am really looking forward to some time off next week. Oh go on then, I might as well … Continued
Dear all, If you’re looking to move any phone numbers to SureVoIP, then the last date to submit these to us is by the 21st December. The SureVoIP Porting Desk will be closed from 22nd December and will re-open 5th January 2021. This will allow the porting team plenty of time to get your orders … Continued
Dear all, This is a reminder for all of our Fully Managed Hosted VoIP customers that we’ll need your company closed dates, times and any custom messages you’d like played sent into SureVoIP Support by the 21st December. This will allow the team plenty of time to get things set up for you. Here’s a … Continued
Much as we love VoIP, even we need a break from time to time! The SureVoIP office will be closed: Thursday 24th December 2020 Friday 25th December 2020 Monday 28th December 2020 Thursday 31st December 2020 Friday 1st January 2021 Monday 4th January 2021 The SureVoIP office will be open: Tuesday 29th December 2020 Wednesday … Continued
A long overdue update has been made for our Click-To-Call and SMS (text messaging) Firefox and Chrome Browser Extensions. Grab one now! Here’s a preview: Firefox Browser Extension – https://addons.mozilla.org/en-GB/firefox/addon/surevoip/ Chrome Browser Extension – https://chrome.google.com/webstore/detail/surevoip/jojflbfafjngcipbjimokekpfpapfmcf What’s next? Inbound SMS of course! This work was completed today and is now live in our production API. Replying … Continued
Over the past few months, the industry has been working on the porting process. As a result there is a new format for the customer letter of authority. It is imperative you use the newly issued forms, to be found here: https://www.surevoip.co.uk/support/wiki/partners:provisioning:start As you are probably aware, the Porting process allows end users to retain … Continued
During the lockdown I’ve been keeping busy by building the new SureVoIP app. I’d like to get as much help as possible from our customers and Partners for testing. Those of you that are connected with me on LinkedIn will have seen the first glimpse two weeks ago and another glimpse of the bigger plan. … Continued
We’re a finalist for the ISPA Best VoIP category! ISPA Chair Andrew Glover, commented: “This year’s shortlisted ISPA Awards finalists demonstrate the high calibre and diversity of ISPs across the UK, who continue to drive growth and innovation across the internet industry. With broadband playing such an important role in keeping people connected during the … Continued
As we look to integrate with different CRMs, we’d like to make sure that we start with what our customers use. Please could you spare 2 minutes to tell us: https://www.surveymonkey.co.uk/r/NK9LBY9 This will then allow us to do things like: Sync your Contacts to your CRM Click to Call within your CRM Log Calls into … Continued