Work From Home With VoIP

A VoIP service has many benefits. It can help if you require a phone system with a rich feature-set, or bespoke functionality. It can help if you wish to reduce costs or increase your capacity to make and receive calls. It can also help if you wish to add a working from home option to … Continued


From Utility to Luxury, and Back to Utility

Many things in our lives which we now see as a utility, started off as a luxury. In the early nineties, for instance, mobile phones were considered a work device. You would only have one if your employer paid for one for you, and you’d only get one if it was absolutely essential. The first … Continued


The Importance Of Giving Back

Every business has to contribute. We all exist within a wider community. It’s an anachronistic viewpoint that a business exists in and of itself, only there to make money for the owners or Directors. In an age where social responsibility is the big talking point amongst larger corporations, all businesses must take an active role … Continued


VoIP and Customer Service

Well we’re past the start of 2020, and getting to grips with the new year. Now is the time when you should be taking stock, analysing your company to see if you are adequately set up for the challenges the year may bring. The challenges change year to year and month to month. Company and … Continued


Brexit And UK Telecoms

There can’t be many people reading this who will be surprised by Brexit. If you have been living under a stone for the last few months, then we have to tell you that the UK is exiting from the EU at 11pm today (31/1/2020). Finally, after months of negotiation and debate the exit terms have … Continued


Opening Doors In 2020

There are a number of reasons why your company should be considering VoIP for your telecoms this year. If you read our article last week, you will have seen three. These were: 1) BT’s announcement that the traditional phone system in the UK will be switched off in 2025 2) The increased functionality and decreased … Continued


Turning to Hosted Telecoms for 2020

Why? There a number of reasons: 1) BT has officially announced the deadline for the switch off of the traditional ‘copper wire’ phone system. By 2025 all phone calls in the UK will be delivered via VoIP 2) A VoIP service gives increased functionality and decreased costs. Advanced routing requirements, call recording, IVR menus, and … Continued


SureVoIP upgrades ready for 2020

Let’s run through our latest changes and see how they benefit our customer base and the VoIP sector generally. Those who have been with us for a long time will remember the noise we made about our new servers going into use in March 2014. This gave us much more functionality than we had previously, … Continued


TADSummit 2019

The TAD Summit (The Telecom Application Development Summit, to give it its full title) is an international summit bringing together all those who work in the areas of telecoms, Unified Communications, Internet of Things or who work in related areas. Programmable telecoms, telecom APIs, WebRTC and telecoms-enabled processes are all on the agenda for this … Continued


Switched On For The Switch Off

The rumours have been circulating for a while. Those ‘in the know’ have been searching for concrete facts. Those not ‘in the know’ have been searching for any answers they can find amidst the confusion. But, events have overtaken us whether we know about them or not. The cause of all those fingers hammering google … Continued