Telecoms solutions – how to choose and do you have to?

Communications always poses a thorny issue to any business. The plethora of potential telecoms models now available has, if anything, muddied the issue, rather than given a solution.   Obviously, Hosted VoIP is available, offering a variety of features, and a functional upgrade from the traditional copper wire. It also allows companies to make better … Continued


ITSPA – Improving VoIP for Customers and Providers

You may have heard of ITSPA – the Internet Telephony Service Providers' Association. What you may not know is the important contribution they make to the field, or the ways they help both customers and providers.   One of the main ways ITSPA helps customers is by providing free, impartial advice. You can read through … Continued


The ITSPA Awards. Who are they, what are the awards for and why you should care

ITSPA stands for the Internet Telephony Service Providers’ Association. It is the governing body which oversees the VoIP industry in the UK.   They give awards to UK VoIP providers, covering delivery of VoIP services to Small, Medium and Corporate sized organisations. They also give awards for Infrastructure (the network behind-the-scenes, the stuff that makes … Continued


You will be automatically upgraded to SureVoIP® Hosted v4

Dear all, We pride ourselves on taking our customer obligation seriously, and this is why we review and implement security fixes, bugs fixes, and keep abreast of the latest technologies. We work hard  to ensure our platform is always stable and available. That's why you use a Cloud service and that’s what you pay us … Continued



24/7 emergency customer support and Christmas holidays 2016

The SureVoIP office will be closed for normal business on: Monday 26th December Tuesday 27th December Monday 2nd January Tuesday 3rd January We will re-open on Wednesday 4th January 2017. If you have an emergency support requirement you can use our 24/7 emergency customer support telephone number 01224 245012. SureVoIP partners can call the on … Continued


Make The Best Use Of Your Internet Connection – Use VoIP

There can be very few companies who could operate without an internet connection.   Accountancy platforms, CRM systems and file-sharing websites have all become essential for modern businesses, and they all have one thing in common. They all rely on an internet connection.   As we are so reliant on our connection in order to … Continued


Realising and accepting that you may just be an entrepreneur

Gavin Henry, managing director of SureVoIP, will be speaking at the Granite Expo Seminar at 11:15 on Thursday 27th October (SureVoIP also have a stand at the Expo, so why not come along and say hi!). The talk details are below.   Realising and accepting that you may just be an entrepreneur: Gavin will guide … Continued


03 Or Not 03: A Guide To Your UK Number Options

You may have noticed a creeping trend towards companies advertising 03 numbers, rather than a traditional UK number (one that starts with 01 or 02). This blog article aims to guide you through the differences between these numbers, and help you decide which may be best for your company. An 03 number is a UK … Continued


Adrift In A Sea of Acronyms

The IT industry is notorious for using acronyms. Many people not involved may be confused by them. Random strings of letters march through web-pages in three and four letter sequences, striking fear and confusion in the hearts of us 'non-techys'. I've decided I will represent us, the ordinary folk, and in this vein I present … Continued