In fact, it combines two confusing unknowns for most of us – computers, and VoIP. Most consumers find themselves quickly drowning in a sea of acronyms.
From SIP, DDI and PBX, it is very easy to get caught in a world where the IT literate know what’s happening, and the rest of us are lost.
If you have a VoIP system, and a VOIP provider which supplies your phone system, then supplying hardware should be a good test of the service they provide.
The benefits of using a regular, trusted supplier is that any doubts over the providence of hardware is (or should be) removed. You know the hardware is genuine, and you receive the manufacturer’s warranty.
It is the same as making any other purchase. Would you be happier buying a Rolex in a jewellers, or from an ebay shop? The problem is the same – you don’t know where the item has come from, if it will work or even if it is genuine.
The next part of the puzzle is to narrow down your requirements – what exactly do you need your phones to do?
Do you have multiple phone calls to direct and multiple users to keep track of, or do you receive fewer calls, going to one or two users? Do you need to walk about as part of your job role, or are you situated at a desk? All these things will influence your hardware choice.
One of the best features of working with a trusted VoIP Provider is that they should be able to advise in situations like this. Any Provider who you are paying for a service, or in fact any decent Provider who you are discussing a service with, should be able to offer guidance on the best hardware for you based on your requirements.
A really good Provider will even be able to supply your hardware, and preconfigure it with your user settings so it will work as a functioning part of your phone system as soon as it arrives!
As you can see, there are a number of advantages of working with a trustworthy VoIP Provider when sorting out your telecoms hardware.