There can be very few companies who could operate without an internet connection.
Accountancy platforms, CRM systems and file-sharing websites have all become essential for modern businesses, and they all have one thing in common. They all rely on an internet connection.
As we are so reliant on our connection in order to work, it does lead onto one obvious conclusion.
Why not use it for your phone calls as well?
VoIP has progressed from a low cost substitute for 'ordinary' phone calls. It offers a cost effective alternative with increased functionality over a traditional phone system.
There is nothing to lose, and a lot to gain, from your company switching over to using VoIP.
And one of the biggest gains is to use one of your resources to its fullest.
If you are one of the forward-thinking people who have invested in a future-proof internet connection, why not use this resource to its maximum capacity?Along with maximising the ROI on your internet provision, VoIP allows a variety of other positives.
Your workers don't need to be based in one central office. In fact, your workers don't need to be based in an office at all.
As the phone system now lives 'in the cloud', it doesn't matter where users are physically located. As long as people have an internet connection, they can connect to their business phone system. Rather than using other means or methods to get in touch (calling from their home phone, calling from personal mobiles, putting messages in bottles), employees simply log in from wherever they are, and use the company's VoIP service.
This in turn leads to an interesting question – do you need an office at all? This is the ultimate extension of the remote working idea. If you don't actually need an office, why pay for an unnecessary expense? There are more and more companies who are working from a 'virtual' office. Workers are based in different physical locations, but using the same phone system. They can transfer calls seamlessly between each other, dial out displaying the company number, and receive calls to the company number. Calls will route in exactly the same way. Menu Auto-attendants and Music on Hold will all function as normal.
Callers will have no idea that their call has not gone through to an ordinary office. Their call will be transferred to the most appropriate person. The company's official audio greeting messages and Music will play as normal. The only difference is that your 'office' exists virtually, using the internet.
As just about everyone needs the internet (at home or on the move), why not use it to its best advantage? Get in touch to discuss the possibility of revolutionising the way you work.
More on our VoIP solutions
More on how we can help with your internet connection