Hi all,
Lately I’ve been thinking about the perceived barriers to adopting VoIP within a business or your business and wondered if any of these things might help:
- No setup costs?
- Free IP phone?
- Free weekend calls?
- Call bundles (phones and minutes)?
- Free 60 day trial with some call credit much like KashFlow offer with 60-day trial which I know works really well for them (we use their platform and APIs.
- Free online training, webinars or support videos
- A custom consultation process?
- Anything else I’ve not thought of that isn’t specific to your business
I’d love your feedback on what would be important to you?
Thanks,
Gavin.
Update:
Interesting discussion over at the KashFlow Business Forum and my reply to indizine’s post:
Hi indizine,
I’ve very much appreciate your detailed reply. I’m trying to see how we would compare against all this. What was your cut off for
new to the game
?
The SureVoIP website was launched in Nov 2010, but the actual services have been running since 2009 andSuretec have been doing VoIP consultancy since 2006 and Suretec is 8 years old. Not sure what you would look at there?
All the SureVoIP products and services are only 1 month contracts so can be upgraded/swapped very easily.
Ah, so I can see that Google reach and have the supplier listed and discussed in other places is very powerful. I’ve spent a lot of time making sure we are compliant, provide all the best services and in the first 6 months we became a Best Business ITSP (SME) Finalist in The ITSPA 2011 Awards and have the ITSPA Quality mark, but I get your point.
Oh, that’s not good for the VoIP provider’s lines to drop out when you call them! I have been thinking of adding a “What to expect” or a “Signup process works as follows” type flow chart.
The aim wasn’t to mask anything as I’d mistakenly assumed quality, confidence in our setup, respectability were all a given but obviously seeing this elsewhere rather than just on the SureVoIP website is a must!
Thanks,
Gavin.