Technology – The Unsung Hero During the Pandemic

As we move cautiously into a post-pandemic world, reviewing the past events is only natural. It may be hard to see at first, but there are many positive points floating around in the gloom of the last couple of years. Neighbourhoods started to pull together in a way they hadn’t before, the general public adjusted … Continued


A Full Communications Picture

With people preparing for the switch off of the traditional BT phone network, and making provision for working from home having become a pressing need for most companies over the last couple of years, VoIP is becoming a preferred choice for business communications. There is another reason to start searching out a Provider, if you … Continued


4 Potential VoIP Pitfalls and How to Avoid Them

VoIP is lauded as a fantastic solution to the problem of companies communicating. Rightly so – it allows for flexibility and high quality communications for any company. But are there any downsides? What in particular should you be watching for when looking at VoIP for your company? The next paragraph will give a brief run … Continued


Call Recording – Who, What, When, Where, Why

In this article we’ll take a look at Call Recording on a VoIP system. What actually is it, who needs it and why, and where it will be of most use. WHAT IS IT? Call Recording, to put it simply, is having all your incoming and outgoing phone calls recorded. On a VoIP system, this … Continued


How to Choose and Work with a Softphone

In the post-pandemic world of hybrid offices and remote working the term ‘softphone’ has become far more common than it used to be. They’ve been around for a while, but if the term is new to you, then now might be a good time to find out more. So What is a Softphone? A softphone … Continued


How to Project Manage Moving to VoIP

Moving your phone system over to VoIP is a major company project. It should be treated the same way as moving your main office, or introducing any new company-wide system. There area number of ways you can manage the transition, and make life easier. Project managing is key, as is planning, research, and doing some … Continued


TelcoSwitch acquires SureVoIP to enhance SME presence and network capabilities

TelcoSwitch completes third acquisition of 2021, which will also enrich company’s offering to the SOHO/SME market TelcoSwitch, a leading software provider of unified communications and compliance solutions, has announced the acquisition of Scottish-based IP telephony provider and network operator SureVoIP. The deal will add new infrastructure to enhance TelcoSwitch’s status as an enterprise network carrier, … Continued


The Power of VoIP to Help Start-Ups

There can be few journeys in life as challenging as starting up your own business. It comes with a lot of promises, such as freedom and improved work-life balance. It also comes with a lot of rewards. The feeling of being in control of your own destiny, master of your own fate. No more clock-punching, … Continued


SureVoIP Christmas Closing Times – 2021

Christmas is about relaxing with your feet up, and putting the business phone on ‘Do Not Disturb’! The SureVoIP Team will be taking a Christmas break on the 24th, 27th, 28th and 31st of December, and on the 3rd and 4th of January. The SureVoIP office will be closed: Friday 24th December 2021 Monday 27th … Continued


Last Dates for Number Porting – 2021

If you intend Porting a number over to our services, then please bear in mind that our Porting Desk will be closed from Friday the 17th of December 2021, until Wednesday the 5th of January 2022. We will not be processing any new Number Ports between these dates. Any Ports that are ‘in-flight’ during this … Continued